My Global Vault

Delete My Global Vault Account

Last updated: 9 August 2026

You can permanently delete your My Global Vault account, your vault documents and your personal information at any time. This page explains how to do it inside the app, how to request deletion if you can no longer sign in, and exactly what happens to your data.

Delete inside the app (fastest)

  1. Open My Global Vault and sign in.
  2. Tap the Account icon in the top-right of the home screen.
  3. Scroll to Delete account.
  4. Confirm the deletion. Your account and data are removed immediately and this cannot be undone.

Request deletion on the web (if you cannot sign in)

Use the form below to ask us to delete your account. An administrator will review and confirm your request before processing it, so the form on its own cannot delete anyone's account.

Submitting this form does not delete anything immediately. It creates a request that an administrator reviews and confirms before the account is removed, which protects other users from having their accounts deleted by someone else.

You can also email support@myglobalvault.com from your registered email address with the subject “Delete my account”.

Requests are handled by My Global Vault · Reg. No. 2026/641330/07, myglobalvault.com.

What is deleted

  • Your account and sign-in credentials.
  • All vault documents, uploaded files and category completion records.
  • All trusted recipient details you captured.
  • Your profile information and app preferences.

What may be retained

  • Certain transaction records may be retained where required for legal, tax, accounting, fraud-prevention or dispute-resolution obligations. These never include card details.
  • Encrypted infrastructure backups are held by our hosting provider and are overwritten on that provider's rolling backup cycle.

We never store your card details — payments are processed by your app store (Google Play on Android, the Apple App Store on iPhone). Deleting your Vault account does not cancel or refund an app store purchase; refunds are handled by the app store you bought through.